Privacy policy
Effective Date: April 30, 2025
At Nectar House, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you browse or shop on our site, we may collect the following:
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Personal Information: Name, email address, phone number, shipping and billing address, payment details (via third-party processors only).
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Order & Account Info: Purchase history, account settings, saved preferences.
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Technical Data: Device type, IP address, browser type, referring/exit pages, and site interactions (via cookies and analytics tools).
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Marketing Interactions: Your preferences regarding email communications, loyalty programs, and early-access drops.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide account support and customer service
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Personalize your experience and recommend relevant pieces
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Communicate about new releases, offers, and updates (only with your consent)
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Improve site performance, user experience, and our overall platform
3. Sharing Your Information
We do not sell your personal information. We may share data with:
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Trusted third-party service providers (Shopify, payment processors, email platforms) to facilitate operations
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Analytics tools (like Google Analytics) for site performance and behavior insights
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Legal or regulatory authorities, if required for compliance or fraud prevention
All third parties are bound to protect your data in line with applicable privacy laws.
4. Cookies & Tracking
We use cookies to:
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Maintain your cart and login sessions
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Analyze site usage to enhance performance
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Deliver relevant content and product recommendations
You can control cookie settings via your browser or opt out of analytics tracking by disabling cookies.
5. Your Rights
You have the right to:
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Access, correct, or delete your personal data
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Opt out of marketing communications at any time
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Request information about how your data is used or stored
To exercise any of these rights, please contact us at christian@nectarhouse.xyz.
6. Data Retention
We retain order and account data for as long as necessary to comply with legal obligations, provide customer service, and support business operations.
7. Security
We take data security seriously and implement appropriate safeguards, including encryption, secure hosting, and access controls. However, no system is 100% secure, and we encourage you to use strong passwords and take reasonable precautions when sharing information online.
8. Policy Updates
We may update this policy occasionally. The most current version will always be posted on this page with the “Effective Date” noted above.
9. Contact Us
For questions about this policy or your data, contact us at:
Nectar House
4210 Brooke Ct
San Diego, CA 92122
christian@nectarhouse.xyz