Shipping policy
Effective Date: April 30, 2025
At Nectar House, every piece is handled with care and consideration — from archive to arrival. This policy outlines how we process, package, and deliver your order.
Processing Time
Orders are processed within 3–5 business days, unless otherwise noted on the product page.
Each item is individually reviewed, securely packaged, and prepared for shipment with discretion and attention to detail.
You’ll receive a confirmation email with tracking once your order has been shipped.
Shipping Methods
We currently ship within the United States only.
| Method | Estimated Delivery Time | Carrier |
|---|---|---|
| Standard | 3–7 business days | USPS, UPS, or FedEx |
| Expedited | 1–3 business days | Available at checkout |
Orders over $500 may require a signature at delivery.
That said, we’re no strangers to worldwide shipping. If you’re outside the United States and interested in a piece, email us at christian@nectarhouse.xyz — we’re happy to explore options.
Shipping Rates
Shipping costs are calculated at checkout based on destination, service level, and package size.
Packaging & Presentation
All items are packed using materials selected to minimize handling stress and protect the integrity of the piece.
We prioritize simplicity and discretion, ensuring your package arrives securely and with minimal branding.
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Fragile and collectible items are shipped in protective, fit-to-form materials
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Packaging may vary slightly based on item type and value
Shipment Documentation (High-Value Orders)
For select rare or high-value pieces, we may include:
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A certificate of authenticity, issued by Nectar House
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A pre-shipment photograph verifying condition
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A collector note or edition certificate, if applicable
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Any available provenance documentation
- A digitally redeemable collectible
These inclusions are made at our discretion or by prior arrangement.
Delivery Issues
Once your order is in transit, we are not responsible for delays or lost packages caused by shipping carriers.
If your package is marked as “delivered” but cannot be located:
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Confirm with household members, building managers, or neighbors
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Contact the carrier directly using your tracking number
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If unresolved, email us at christian@nectarhouse.xyz — we’ll assist as best we can
Questions
Reach out to christian@nectarhouse.xyz for any shipping or handling inquiries.